Visual Automation Workflows
Moosend's automation builder uses a drag-and-drop canvas where you create multi-step email sequences triggered by subscriber actions. Available triggers include email opens, link clicks, page visits, form submissions, purchase events, and date-based conditions. You can add branching logic (if/then conditions), delays, and multiple paths within a single workflow. Pre-built recipes cover welcome series, abandoned cart recovery, re-engagement, and birthday campaigns. The automation is genuinely powerful for the price, but building complex workflows requires patience. The visual canvas can become cluttered with branching paths, and there is no zoom-out view for large workflows. For simple sequences (welcome series, drip campaigns), setup takes 10-15 minutes. For complex behavioral workflows with multiple conditions, budget 30-60 minutes per workflow.